Offer WhatsApp to the customers of your box. This new messaging tool for your fitness center can help you improve the center’s relationship with customers and guests.
Some sports centers offer messaging via SMS, do you really still use them? I’m sure you have your phone’s message tray full of unopened SMS. Nowadays I don’t think there is anything more comfortable than finding the information you are looking for through WhatsApp.
So, it’s time to innovate and create a new competitive edge that will make your business stand out from the competition. See the WhatsApp Support module here and include it in your management strategies.
The information that your customers will be able to consult through this app can also be done on the website or the GestionaTuBox app. These messages and information are pre-designed so they will be fully automatic, in this way you will save the time you spend answering WhatsApp or even phone calls with this type of information.
Among other options, some of which will be available to members:
- Contact details of the centre
- Help to download the App
- The partner code
- Future bookings
- Cancel future booking
- The status of the fee
- Pay the fee
- Answers to frequently asked questions (FAQs) through their tags
How to use Whatsapp with GestionaTuBox?
The process is simple for both parties.
On the one hand, the manager should check that the customers and guests have padded the phone field in their cards, with prefix included. On the other hand, to communicate with the center, customers will only have to add you to their contact list «et voilà».
Multiple customers can't have the same phone number.
The first 50 messages are free!
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